![]() ![]() ![]() Thank you for your prompt reply Yes I do have it installed Links must be attached in a text file.ĭid you tried to uninstall drivers and then install again? Now try this: 1 Go to Device manager, click at this device, select uninstall drivers 2 Download that package, 3 unrar it 4 repeat procedure of manually driver installation by device manager but now select that folder from this rar. ![]() Reputation: Select "Check Subfolders" and it should works after that. Plugging it into a windows 7 laptop brings up the expected request for the driver location so the box appears to be OK it was on my old setup I have tried running windows 7 in a VMWare session but the problem persists Would really appreciate some help please. When I plug the cable in a message pops up saying unknown USB device Device descriptor request failed Googling seems to point it to a driver problem which I have been unable to resolve so cannot use the box. Welcome to world's most trustworthy automotive forum. ![]()
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